CASE STUDY: Miller & Martin PLLC Chooses SavvySMART Content Library
Miller & Martin PLLC Chooses SavvySMART Content Library
“Not only would I recommend Savvy to other firms, I have recommended Savvy and will continue to do so. I believe in Savvy: its people, its content and its approach are top notch.”
- Angie Kinsey, Software Support and Training Manager, Miller & Martin PLLC
THE MILLER & MARTIN STORY
CLIENT Angie Kinsey, Software Support and Training Manager Miller & Martin PLLC
CHALLENGE The firm sought to purchase a content library that would be updated continuously with new, relevant training materials at a reasonable price, enabling training to move forward more consistently across the firm.
SOLUTION: SavvySMART content library. Miller & Martin has renewed annually for three years in a row.
RESULTS: Training Manager Angie Kinsey explains: “The trainer is expected to be an expert on anything and everything. But being an expert on numerous applications, many of which are only used by a handful of people, is very difficult. Trainers don’t know everything but the best trainers I know are resourceful and they are fast learners. SavvySMART was an attempt to help the training staff in numerous ways…”
“It serves as a resource for materials. When I say materials, I mean materials GALORE.”
“Savvy was (and still is) a true legal-specific training cafeteria. If you don’t know something, watch a video and turn yourself into an expert. If you need something and it’s not there, ask Doug and Terry.”
“For me, the people at Savvy are the number one reason to purchase SavvySMART. I have met many Savvy employees and I like every single one of them. They have all been professional and honest with me. Savvy folks have never been pushy but always there when you need them.”
“I find the Savvy content simple, accurate, legal-specific, concise and extremely easy to follow.”
“Cost is always a factor and Savvy is very reasonably priced.”
“The Savvy staff is responsive and exceptionally helpful. I really do feel like they care about my success and value my input.”
“I have used Savvy content here for cheat sheets, reference guides for group training sessions and have even given Savvy content to staff in response to help desk calls. I have used sample documents from the library in classroom trainings. I’ve also held short webinars utilizing some of their tips and tricks documents.”
“I do believe it is important to shop around. I have shopped around. I’ve got the t-shirts to prove it. But there is something about Savvy that sets them apart. There is a real genuineness to them.”
Angie also utilizes Savvy’s social community, available to all current subscribers to the SavvyAcademy LMS and the SavvySMART Content Library. Through a dedicated LinkedIn page, Savvy clients share tips on how to use Savvy products but they also share challenges and successes that their firm has experienced. This has become a professional peer-to-peer group that helps firms and trainers solve challenges and issues by providing them with access to hundreds of people from firms all over the country.
Angie reports: “The Savvy customer base is a networking dream.”
ABOUT SAVVY TRAINING AND CONSULTING
Savvy Training & Consulting works with leading companies and technologies to deliver the most up-to-date training solutions and curricula to law firms. Savvy recently unveiled an award-winning Learning Management System (LMS) for law firms, SavvyAcademyTM, which delivers scalable training capabilities, reportable data down to the individual user and 24/7 support, all for a fraction of the cost of traditional LMS services.