CASE STUDY: The Moye White Story

CASE STUDY

“ I would definitely recommend Savvy, not just because they have a good LMS, but because they are extremely flexible and responsive. I’m the IT director and I manage the firm’s technology training on our various software systems. It was great to just call Savvy Training up and have them implement a training program under my direction. Doug’s a great organizer. This has worked out great for us.”

- Brad Crook, Director of Information Technology, Moye White, LLP

THE MOYE WHITE STORY

CLIENT Brad Crook, Director of Information Technology

Moye White, LLP

CHALLENGE

  • “The time it took to get a new hire up to effectiveness was too long. They’d show up and everyone was itching to give them work so they barely had time to log in before they had a stack of work. The IT department would get help tickets for weeks from those people. We needed a consistent, efficient way to train new hires quickly.” „

  • “I wanted a trackable training program that reached more people more frequently.” „

  • “I wanted an LMS that would support a trainer so that we used their time more wisely.” „

  • “We had a trainer give notice and I needed someone to step in and take over quickly.”

SOLUTIONS:

  • Savvy Trainer

  • SavvyAcademy LMS

RESULTS:

Brad Crook reports the following:

Why Savvy?

  • “I had specific parameters that I wanted for my training program and when I found Doug [President of Savvy] I said, ‘I need this; tell me when it’s done. I want you to drive this whole thing.’ He said, ‘No problem.’” „

  • “Savvy’s cost is very reasonable, too. His system is cheaper than the hours we were paying a training consultant before.” „

  • “Doug loaded a ton of content for us [on SavvyAcademy LMS]. I loved the idea that, as we create our own materials, we can load it into the LMS.”

How Do You Use It?

  • “First, we did baseline assessments for the most common applications such as Word, Adobe and Outlook. We asked everyone to run through 25 questions per application and offered a Starbucks card to people who did five different assessments. Now we can use those assessments to tailor the on-site trainings.” „

  • “I can track everyone’s trainings so I know who is participating and who isn’t.” „

  • Everything on the LMS is available to anybody for self-service. We also use it to schedule classroom trainings and desk side training, as well.”

Customer Support:

  • “I’m very happy with our setup with Savvy. People are getting effective training in a timely fashion. They are improving things considerably.” „

  • “I would definitely recommend Savvy, not just because they have a good LMS, but because they are extremely flexible and responsive. I’m the IT director and I manage the firm’s technology training on our various software systems. It was great to just call Savvy Training up and have them implement a training program under my direction. Doug’s a great organizer. This has worked out great for us.”

ABOUT SAVVY TRAINING AND CONSULTING

Savvy Training & Consulting works with leading companies and technologies to deliver the most up-to-date training solutions and curricula to law firms. Savvy recently unveiled an award-winning Learning Management System (LMS) for law firms, SavvyAcademyTM, which delivers scalable training capabilities, reportable data down to the individual user and 24/7 support, all for a fraction of the cost of traditional LMS services.

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