As the impact of COVID-19 increases across the globe, I wanted to explain the steps we’re taking to ensure continuity of customer service during the coming weeks.
We aim to maintain the level of service that our customers expect from Savvy Training & Consulting, and also ensure that we keep our people safe. Additionally, we want to make sure our offices aren't helping to spread the virus.
We’ve taken several steps to minimize disruption over the coming period including restricting business travel, encouraging best hygiene practices and ensuring that people across all areas of our business are set up to work from outside the office.
Fortunately, we are a global business that is experienced in working with our customers remotely, over the phone or email, rather than in person. As a result, we expect little disruption to your experience with us. We’ve built a business over the last 20 years that largely interacts with customers virtually – whether to implement our products, get support or get any assistance you might need from Savvy Training.
Like many organizations, we have had to change some of our plans. We won’t be running some of the face-to-face events that we had planned for the coming months, nor entertain onsite meetings. Instead, we're offering virtual events so our customers can still get access to important resources and hear from our teams.
This is a worrying time for everyone, but we hope with these measures in place that Savvy Training can be a company you can rely on during this pandemic.
Thank you for using Savvy Training.
President & CEO